Sat 26th & Sun 27th November 2022 - 10am - 5pm

Frequently Asked Questions

If you are hiring a stall from us for this years Helensburgh Winter Festival, we have the answers to some frequently asked questions listed below – if you can’t find the answer you are looking for, please get in touch via: media@helensburghwinterfestival.co.uk

STALL TYPES - What does a Market Stall consist of?

A Market stall is an open-sided stall with a top cover and a selling platform of about 8ft by 4ft. It does NOT require a separate table.

What does a Market Stall Look Like?

STALL TYPES - What does a Craft Stall consist of?

A Craft Stall has a free space area of about 8ft by 6ft and provides room for the stallholders OWN Table. The Winter Festival does NOT provide tables. Craft Stalls will be in rows of 5 stalls, covered on top and enclosed at the back, and on the sides at either end of a row. They are open on the sides between stalls within the row.

What does a Craft Stall look like?

Do you provide power for my stall at the Festival?

Should you require power, please ensure that you have cables of an appropriate length. Anyone using 13amp sockets must contain them in a waterproof box.
It will be the aim of the Festival Organisers to provide 100V Lighting to each stall subject to availability.
Stallholders who require power for purposes other than lighting must provide details of the Equipment being Powered; Type; Quantity; and Wattage – not to exceed 16Amp total, with PAT Stickers.
They must also provide their own 16 Amp Extension Leads (recommended 25 Metres or longer)
Where 13 Amp trailing sockets form part of that circuit, these must be enclosed in suitable Waterproof Boxes (to IP65)

Do you provide lighting for my stall at the Festival?

It will be the aim of the Festival Organisers to provide 100V Lighting to each stall subject to availability.

Do I need Insurance to trade at the Festival?

On Public Liability, effectively most businesses that interact with the public and sell them products should carry Public or Product Liability. Those selling services or advice should carry Professional Indemnity in addition. Most Buildings and Contents insurance has a Public Liability element covering people injured when visiting your property (like the postie tripping on a loose slab). There is a handy way to get quotes through https://quote.simplybusiness.co.uk/q/business/new_business which can walk people through what they need and whether they need it.

In the event that a stallholders actions injured an attendee and they lodged a claim agains us as organisers, inevitably our insurer would seek to recoup costs from the person at fault – so it’s worth considering.

Stall holders requiring public liability insurance must provide copies of certificates/ policies etc. with their booking.

How do I pay for a Stall at the Festival?

We are trying to keep the admin booking process as simple and quick as possible for everyone, so you can book a stall online via our online booking system and pay directly via credit or debit card using our secure online payment facility, Stripe, or you can pay via direct bank transfer – our bank details will be available on the booking confirmation page and email you will receive.

Alternatively, if you do not have access to online banking or card payments, you can download the Booking Form and return it to us with a chq – if you plan to book this way, please do so as soon as possible, as booking slots are filling up fast and we have a limited number of stalls available this year due to COVID-19 spacing restrictions.





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We are launching a New Monthly Newsletter to coincide with our new Christmas Town Community of small businesses and will be showcasing different businesses every month, with information on any promotions and seasonal offers. We will also keep you up to date on the latest regarding this years’ Helensburgh Winter Festival, which WILL take place on the 27th and 28th of Nov 2021 – be it live - virtually – or both! Stay tuned...

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